Lesson 4 | How To Edit & Cancel Bookings

Launch27 How To Edit & Cancel Bookings

Notes

  • To cancel bookings you need to go to the scheduler on launch27.
  • You can click on then booking and then click on cancel booking.
  • If the customer is cancelling within the cancellation policy you can charge the customer.
  • You can amend your cancellation policy under the settings tab > general > booking cancellation.
  • If you want to edit the booking rather than cancelling it, click on the booking on the scheduler. Click on edit and then amend any information necessary. Click on save changes / or save and send message to send another confirmation email to the customer.