Terms of Service

1. Acceptance of Terms

By accessing or using the Progressive83 website (progressive83.com) or any of our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

These terms constitute the entire agreement between you and Progressive83 Ltd regarding your use of our platform and services.

2. Our Services

Progressive83 provides business advisory, operational frameworks, and deployment support for local service businesses. Our services include:

• Business deployment programmes and operational playbooks
• Lead generation and staffing support (where included in your package)
• 1-on-1 advisory calls and coaching sessions
• Free tools including territory checkers, calculators, and document generators
• Educational content via our blog and resource library

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Eligibility

Our services are intended for individuals aged 18 or over who are considering or operating a legitimate local service business. By using our services, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into a binding agreement
• You will use our services only for lawful purposes
• The information you provide to us is accurate and complete

4. Your Obligations

When using Progressive83's services, you agree to:

• Provide accurate information about yourself and your business
• Use our tools, frameworks, and content for your own business purposes only — not to resell or redistribute
• Not attempt to reverse-engineer, scrape, or replicate our proprietary systems or content
• Treat our team and advisors with respect in all communications
• Comply with all applicable laws in your territory

You are solely responsible for the operation of your business, including compliance with local employment law, tax obligations, and licensing requirements.

5. Payment & Refunds

Fees for our programmes and services are set out in your individual service agreement or proposal. Unless otherwise stated:

• Payments are due as per the schedule in your agreement
• All fees are exclusive of VAT where applicable
• Late payments may result in suspension of service access

Refund policy

Due to the nature of our advisory services and the immediate delivery of proprietary frameworks and resources, we do not offer refunds once service delivery has commenced. If you have concerns about your programme, please contact us at hello@progressive83.com — we will always work to find a fair resolution.

Free tools on our website are provided at no cost and have no refund implications.

6. Intellectual Property

All content on progressive83.com — including text, frameworks, tools, graphics, and code — is owned by or licensed to Progressive83 Ltd and is protected by copyright and other intellectual property laws.

You may use our free tools and content for your own business purposes. You may not:

• Copy, reproduce, or redistribute our proprietary frameworks or content commercially
• Create derivative works based on our systems without written permission
• Use our trademarks or brand assets without prior consent

Documents generated by our free tools (e.g. contractor agreements, privacy policies) are yours to use for your business. We make no warranty as to their legal sufficiency — always seek qualified legal advice for your specific situation.

7. Disclaimers

Progressive83's services are provided on an "as is" basis. While we work hard to support your success, we make no guarantees about specific business outcomes. Results depend on factors including your effort, local market conditions, economic environment, and execution quality.

Our free tools generate template documents for informational purposes only. They do not constitute legal, financial, or tax advice. You should always consult a qualified professional for advice specific to your circumstances.

We do not guarantee uninterrupted access to our website or tools and accept no liability for temporary outages or technical issues.

8. Limitation of Liability

To the maximum extent permitted by law, Progressive83 Ltd's total liability to you for any claim arising from these terms or your use of our services shall not exceed the total fees you have paid to us in the 12 months preceding the claim.

We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunity, even if we have been advised of the possibility of such damages.

Nothing in these terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Termination

We may suspend or terminate your access to our services if you breach these terms, engage in fraudulent or harmful conduct, or if required by law. Where possible, we will provide advance notice.

You may stop using our free tools at any time. For paid programmes, termination is governed by your individual service agreement.

Upon termination, your right to use our proprietary frameworks and materials ceases. Sections relating to intellectual property, disclaimers, limitation of liability, and governing law survive termination.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country provide otherwise.

We are committed to resolving disputes fairly and quickly. Before initiating formal proceedings, please contact us at hello@progressive83.com to discuss the issue.

11. Contact

For questions about these terms:

• Email: hello@progressive83.com
• Website: progressive83.com

Progressive83 Ltd — Registered in England and Wales.

These terms were last updated in January 2026. Continued use of our services after any update constitutes acceptance of the revised terms.